| 2 Welcome
4 How to use this document
8 Sponsor’s Index
10 Editors Prologue
14 SCAA has lots to be proud of in its 25 year history
By Ted Lingle, Executive Director – Coffee Quality Institute
18 The National Coffee Association’s impact on the coffee world
By Robert Nelson, President - The National Coffee Association
22 Best Practices Versus an Asterisk
By Donald N. Schoenholt
26 A Commitment to Ethiopia
By Tracy Ging
30 Global Coffee Connections
By Phyllis Johnson, President, BD Imports
34 Marketing Meets Technology & Lives Happily Ever After
By Krista Reddington-Telios - Marketing Director, FETCO®
38 Conference Empowers Coffee Industry Affiliates to Help Landmine Victims
By Rebekah L. Fraser |